Welcome International Students to Infofit Fitness Career College
support for International StudentsStudent Orientation and Support
Orientation Program We provide a comprehensive orientation program to ensure a successful start for all international students. This program is offered both virtually and in-person at our Vancouver campus. It includes:
- Guidance on transitioning to Canadian life and studies
- An overview of the resources and services available at Infofit
Orientation Package Each international student receives a written orientation package at no additional cost. The package includes:
- Estimated living and housing costs in Vancouver
- Availability of suitable accommodations
- Program attendance and progression requirements
- Infofit’s policies, including dispute resolution procedures for academic and non-academic matters
- Information on employment rights and conditions in British Columbia
- Tenancy rights in British Columbia
Designated Support Staff Our dedicated student support team is available to assist you. Infofit’s Administrative Assistant will serve as your primary point of contact to help with adjusting to life in Canada and studying at Infofit.
Facilities and Resources We provide a detailed guide to all facilities and resources available to support international students. This guide is available in the orientation package and on our website.
Progression, Attendance, and Academic Learning Support
Program Requirements We clearly outline the requirements for satisfactory program progress and attendance. Students will be informed about:
- Expectations for class attendance
- Academic benchmarks for progression
- Actions taken if requirements are not met
Monitoring Progress Our team monitors your progress and attendance to ensure you are on track to achieve your goals.
Learning Support Infofit provides access to education services and learning support staff. Details about these services are available in our Student Handbook which is posted on our website.
Student Safety, Well-Being, and Health
Mental Health and Addiction Support
- Access to mental health support services
- Information on overdose prevention and response, including access to free Naloxone kits
Inclusive Culture Infofit is committed to fostering an inclusive and supportive learning environment. Our team is trained to recognize and respond effectively to discrimination and racism.
Health Care Coverage International students enrolled in programs lasting 15 weeks or more must provide evidence of sufficient health care insurance for the duration of their stay in Canada. Under the Medicare Protection Act, international students with a study permit valid for six months or more must register for BC’s Medical Services Plan (MSP).
Safety Resources Comprehensive information about safety, health, and well-being resources is available below.
Housing Assistance
At Infofit, we understand that finding suitable housing is a crucial part of your transition to studying in Vancouver. To support you in this process, we offer a variety of resources to help you secure accommodation that fits your needs and budget. Detailed information is available on our website, including:
Housing Options
On-Campus Housing
- Infofit does not provide on-campus housing; however, we can guide you to nearby student housing facilities and residences.
Community Housing
- A wide range of community housing options is available, including:
- Shared accommodations
- Rental apartments or houses
- Homestay programs with local families
Approximate Housing Costs
- Shared accommodations: CAD 800–1,200 per month
- Studio apartments: CAD 1,500–2,000 per month
- Homestay programs: CAD 1,000–1,400 per month (includes meals in most cases)
Note: Housing costs vary depending on location, size, and amenities. It’s advisable to start your housing search early to secure the best options within your budget.
Availability of Accommodations
- Vancouver’s housing market is competitive, so early planning is essential.
- Popular resources to explore available accommodations include:
- Craigslist Vancouver
- PadMapper
- Facebook Marketplace
- Local property management companies
- Homestay organizations such as Canada Homestay Network
Tenancy Rights in British Columbia
As a tenant in British Columbia, you are protected under the Residential Tenancy Act. Your rights include:
- Protection from unlawful eviction
- The right to receive proper notice for rent increases or lease changes
- The right to live in a safe and habitable environment
For more information or assistance regarding tenancy rights, visit the Tenant Resource & Advisory Centre (TRAC) or contact them at www.tenants.bc.ca.
For personalized housing assistance or additional information, please contact our support team at [email protected] or call us at +1 (604) 683-0785. We are here to help you find a comfortable and secure place to live during your studies at Infofit.
Complaints, Harassment, and Dispute Resolution
Infofit has a formal process for addressing complaints, including issues related to:
- Academic and administrative matters
- Student support services
- Misleading information from education agents
- Harassment and discrimination (aligned with the BC Human Rights Code)
Details about this process are included in the orientation package and in our Student Handbook on our website.
Critical Incident and Crisis Management Policy
Our critical incident and crisis management policy ensures the safety and well-being of our students and staff. Key elements include:
- Designated staff responsible for crisis management
- Clear procedures for handling emergencies
This policy is available in our Student Handbook on our website for your reference.
Infofit Orientation Package for International Students
Welcome to Infofit Fitness Career College! This orientation package is designed to provide you with essential information to help you transition smoothly into your studies and life in Vancouver, Canada. Please review the contents carefully and keep this document for future reference. If you have any questions, our student support team is here to assist you.
Contents
- Estimated Living and Housing Costs in Vancouver
- Monthly living costs in Vancouver typically range between CAD 1,500 and CAD 2,500, depending on your lifestyle and housing choice.
- Average monthly expenses include:
- Rent: CAD 800–1,800 (shared accommodation or studio apartment)
- Utilities (electricity, water, internet): CAD 100–200
- Groceries: CAD 300–450
- Transportation: CAD 100 (public transit pass)
- Miscellaneous: CAD 200–500 (entertainment, dining out, etc.)
- Availability of Suitable Accommodations
- Vancouver offers various housing options:
- Shared accommodations
- Rental apartments or houses
- Homestay programs
- We recommend starting your housing search early. Popular platforms include Craigslist, PadMapper, and Facebook Marketplace. Homestay programs can be explored through reputable organizations like Canada Homestay Network.
- Vancouver offers various housing options:
- Program Attendance and Progression Requirements
- Students are required to attend a minimum of 80% of scheduled classes.
- Academic progression is evaluated through assessments, participation, and completion of practical training components.
- Students failing to meet attendance or academic requirements will receive support and guidance to improve their performance. Continued failure may result in academic probation or dismissal.
- Infofit Policies
- Dispute Resolution for Academic and Non-Academic Matters:
- Students can raise concerns through Infofit’s formal dispute resolution process, which can be found in our Student Handbook on our website.
- Academic matters (e.g., grades, course content) and non-academic matters (e.g., administrative issues) will be addressed promptly.
- Code of Conduct: Infofit expects students to uphold a respectful and professional attitude towards peers, staff, and the learning environment.
- Dispute Resolution for Academic and Non-Academic Matters:
- Employment Rights and Conditions in British Columbia
- As an international student, you may work part-time (up to 20 hours per week) during academic terms and full-time during scheduled breaks if eligible under your study permit.
- The minimum wage in British Columbia is CAD 16.75 per hour (as of 2025).
- Employment rights include protection against workplace discrimination, entitlement to fair wages, and safe working conditions.
- For detailed information, visit the BC Employment Standards website.
- Tenancy Rights in British Columbia
- Renters in BC have rights under the Residential Tenancy Act, which include:
- Protection from unlawful eviction
- Entitlement to proper notice for rent increases or lease changes
- Right to live in a habitable environment
- For advice or assistance, contact the Tenant Resource & Advisory Centre (TRAC).
- Renters in BC have rights under the Residential Tenancy Act, which include:
Student Safety, Well-Being, and Health Package
At Infofit, the safety, well-being, and health of our international students are a top priority. This package outlines essential resources and guidelines to ensure you have the support needed to thrive during your time in Vancouver.
Mental Health and Addiction Support
Access to Mental Health Support Services
- Infofit provides access to professional mental health support services to help students navigate challenges and maintain emotional well-being.
- Examples include referrals to:
- Here to Help BC: Offers self-help resources, support groups, and information on mental health topics. Visit heretohelp.bc.ca.
- Crisis Centre BC: Provides 24/7 crisis support via phone or online chat. Call 1-800-784-2433 or access online support at crisiscentre.bc.ca.
- Foundry BC: Offers mental health, substance use, and social services for individuals aged 12-24. Visit foundrybc.ca for locations and services.
- Students can also access confidential counseling services through local organizations and community health centers. For personalized recommendations or immediate assistance, please contact our student support team.
- Examples include referrals to:
Overdose Prevention and Response
- Infofit ensures that students are informed about overdose prevention, including:
- Recognizing the signs of an overdose, such as slowed breathing, blue lips or nails, and unconsciousness.
- Responding effectively by administering Naloxone and calling 911.
- Free Naloxone Kits
- Naloxone kits are available at pharmacies across British Columbia. These kits are essential for responding to opioid overdoses and are provided free of charge to individuals.
- Visit the Toward the Heart website at towardtheheart.com to locate pharmacies and training resources.
- Additional Resources
- BC Centre for Disease Control (BCCDC): Offers comprehensive guides and resources on overdose prevention and response. Visit bccdc.ca for more information.
- Lifeguard App: A free app that connects users to emergency services if they become unresponsive. Download it from the App Store or Google Play.
Inclusive Culture
At Infofit, we are committed to fostering an inclusive and supportive learning environment. Our efforts include:
- Training staff and faculty to recognize and respond effectively to discrimination and racism.
- Promoting a culture of respect, diversity, and inclusion within the classroom and beyond.
- Providing students with resources and tools to address and report any instances of discrimination.
Health Care Coverage
Mandatory Health Care Insurance
- International students enrolled in programs lasting 15 weeks or more must have valid health care insurance for the entirety of their stay in Canada.
- Under the Medicare Protection Act, students with a study permit valid for six months or more are required to register for British Columbia’s Medical Services Plan (MSP).
- The MSP provides essential medical coverage, including doctor visits, hospital care, and diagnostic services. The monthly fee for MSP is approximately CAD 75 (subject to change).
- Students must register for MSP upon arrival in British Columbia. More information can be found on the MSP website.
Safety Resources
At Infofit, student safety, health, and well-being are paramount. We provide a range of resources and information to ensure your safety and support during your time in Vancouver.
Comprehensive Support Information
- Local Health Clinics and Hospitals
- Nearby clinics include:
- City Square Medical Centre: 555 W 12th Ave, Suite 200, Vancouver, BC. Phone: (604) 875-1006
- Broadway and Burrard Medical Clinic: 1816 W Broadway, Vancouver, BC. Phone: (604) 731-0091
- Major hospitals in the area:
- Vancouver General Hospital (VGH): 899 W 12th Ave, Vancouver, BC. Phone: (604) 875-4111
- St. Paul’s Hospital: 1081 Burrard St, Vancouver, BC. Phone: (604) 682-2344
- Nearby clinics include:
- Emergency Contact Numbers
- For immediate emergencies, dial 911 for police, fire, or ambulance services.
- Non-Emergency Police: (604) 717-3321
- Poison Control Centre: 1-800-567-8911
- Mental Health Hotlines and Addiction Support Services
- BC Mental Health Support Line: 310-6789 (no area code required)
- Kids Help Phone: 1-800-668-6868 or text CONNECT to 686868
- Alcohol and Drug Information Referral Service: 1-800-663-1441
- Tips for Staying Safe in Vancouver
- Use well-lit and populated areas when walking at night.
- Keep your personal belongings secure and avoid displaying valuables in public.
- Familiarize yourself with public transit routes and schedules for safe travel.
- Be cautious when using rideshare services and confirm the driver’s identity.
- Follow local laws and regulations, such as jaywalking and bicycle helmet requirements.
Contact Us for Support
If you have questions or need assistance regarding safety, health, or well-being, don’t hesitate to contact us:
- Email: [email protected]
- Phone: +1 (604) 683-0785
Our support team is here to help you feel secure and supported throughout your educational journey.
We are here to support you every step of the way. Stay safe, stay healthy, and reach out if you need help!