Fitness Centre Coordinator – Burnaby

Curtis Personalized Health Management is currently looking for a Fitness Facility Manager to join our team for our corporate client’s fitness facility located in East Van/Burnaby. We believe in building an inclusive, positive community through employee participation in a healthy corporate culture and supportive environment.

Being a part of the Curtis Health team means being a part of a supportive and motivated team of wellness-minded individuals that share a passion for delivering excellence. Our team values and recognizes the contributions of each team member that collaborates and promotes fun and creativity in our friendly, health-focused environments while encouraging our clients to thrive and meet new challenges.

Job Requirements:

  • Certified Personal Trainer
  • Certified Group Fitness Instructor (BCRPA, Canfitpro, ACE, or equivalent)
  • Current First Aid and CPR

Key Duties:

  • Answering fitness, health and exercise related questions
  • Engage members in fitness and wellness-related activities to live healthy and happy lives
  • Ensuring Fitness Centre is organized, clean, and clear of hazards 
  • Manage resources for clients and ensure accurate information is posted on boards
  • Data entry/Membership Processing
  • Supporting annual budget for schedule, equipment, classes, and additional programs such as sports tournament
  • Monitoring Equipment maintenance and arranging repairs and recommending equipment when necessary
  • Maintain group fitness activities including classes and Registered Programs and support fostering positive working relationships with contract Instructors
  • Conducting and exhibiting outstanding customer service at all levels
  • Providing leadership and supporting team members in doing their best work
  • Ensure that all shifts are attended, and classes are covered in absence of the Manager.
  • Developing stats for classes, small purchases when approved, changing door signs & VM
  • Timely communication emails to Curtis team and members.
  • Managing CRM software for personal training clients and registered classes
  • Invoices to Manager when requested
  • Assist with quarterly planning
  • Assist Manager with special event planning
  • Supporting the management of bike facilities

Experience and Abilities:

  • Excellent command of the English language: verbal and written.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint), Google Drive and Gmail, and ability to learn other programs such as Volo, Square, etc. 
  • Ability to prioritize and make sound judgment for the benefit of our clients and team.
  • Proven ability to multitask while delivering a high level of customer service.
  • Demonstrates ability to plan and contribute to overall vision while maintaining an attention to detail. 
  • Demonstrates clear and concise communication skills, both written and oral.
  • Ability to supervise, inspire and lead a team of Fitness coordinators, Fitness Instructors, and Personal Trainers.
  • Must be able to work independently while providing the highest level of customer care.
  • Work well under pressure and demonstrates a sense of urgency and accountability in time-sensitive situations.
  • Experience in the hospitality or fitness industry is an asset.
  • Punctual
  • Detail oriented
  • Stamina, energy, and willingness to commit to quality proactive results
  • A personal commitment to service, ability to provide friendly, helpful, knowledgeable, and timely assistance

Shift times:

Mon 10 am to 6 pm

Wed 8 am to 2 pm

Thurs 12 to 6 pm

Fri 10 am to 2 pm

Total hours 24 hours per week

Rate: $19/hr

Hours may be supplemented with opportunities for Personal Training starting at $35/hr and Group Fitness Instruction starting at $27/hr.

Start Date:ASAP

Benefits: Working with an amazing team and clients, ability for growth, flexible schedule, Personal Health Benefits Plan, On-site gym, Wellness program, Employee Assistance Program, Coaching, Education Tokens.

​Please submit all applications with a resume to [email protected]